Is your company officially registered?
Yes, we are registered in the UK as "Faktor Money Ltd." Registration number: 10956849. You can check our company details online at the UK Companies House website
Who can participate in your program and do you accept investors from all countries?
Any individual or corporation from any country may open an account with us and we are happy to accept investors from any place in the world.
In a case of emergency, how can I contact you?
If you have any technical problems or further questions, you are most welcome to contact us using our friendly support centre to send a support request.
Why do you use online payment processors?
Online payment systems facilities are very convenient to instantly transfer funds and the fees are very low compared to bank transfer. They also suit our business model very well since it's easy to exchange funds in and out of our accounts.
Do you charge any fee for providing your investment services?
No, we do not charge any fee.
How can I open an account with faktormoney.com?
It's very simple. Click on the link "Registration", fill in the fields and click "Registration" button.
May I open several accounts in your program?
Each participant may open only one account in faktormoney.com
My family members use the same computer as me. Can each of us open a faktormoney.com account?
Yes, each of you can open a faktormoney.com account considering that you won't have referral relationships.
Will you cancel account without Investment?
No, your account will not be cancelled without investment, unless you ask us to do.
How do I know the history of my transactions?
Enter the member area and you can check history of your account transactions there.
I do not have an e-currency account yet. Can I still open an account with you?
Yes, you can. You can add your e-currency account number at any time prior to making deposit.
How much does it cost to open an account with you?
Opening account with us is absolutely free. There is no hidden cost of maintenance fee.
Do you require to providing documents for account creation?
No, Account creation is free and does not require ID verification.
How soon will my funds appear on the balance of faktormoney.com account after clearance of payment?
All deposits are added to your account automatically, except for Bitcoin which is added after 3 confirmations. If your deposit has not been added automatically, please contact our support with deposit details such as username, date, amount, and batch #.
What are minimum and maximum amounts of investments?
The minimum amount is 20 USD. The maximum amount is 60000 USD.
What if I don't have an account in any payment system?
Detailed video instructions for creating an account and working with any of these payment systems can be found on YouTube.com. Just enter the name of the payment system into a search box.
I don't have any funds in one of the payment systems you work with?
You can easily fund, withdraw or exchange money in any payment system in the most convenient way. You can directly fund the payment system or transfer money from one system to another. There are hundreds of different currency exchanges in the Internet. To find an exchange, use Google.com and type into a search box names of both payment systems. For example - How to Buy BitcoinsExchange Services with different e-currencies: bestchange.com
These payment systems don't work in my country. What can I do?
You can use Bitcoin. This is the most reliable and anonymous payment system. It works in all countries.
Can I make several Deposits?
You can make as many Deposits, as you wish.
Can I replenish an existing Deposit?
Existing deposits are not replenished. Each deposit has its duration. To replenish it you should wait for unfreezing of old deposit and then create a new deposit using available funds on your account balance.
Are additional deposits into the same account treated separately or they are simply added to the current principal?
Additional deposits into an account will be treated separately and its daily profit/Returns calculated and paid depending on its investment date. It is not possible to merge one of your investment with another one.
I've chosen a Deposit, but after a while I changed my mind and decided to choose another. Can you cancel the old deposit?
Unfortunately, it's impossible. However, you can make several Deposits. As for the old Deposit, wait for it to end, so you can then allocate these funds to another one.
Can I have several individual deposits, made by various payment methods?
Yes, you can make as many deposits as you want through different payment systems.
How and when can I create a request for withdrawal?
Application for withdrawal of funds can be created at Personal Account on any working day or weekend of the week (except holidays).
How long does withdrawal from faktormoney.com take?
Withdrawa of funds - instant.
Are there any hidden or additional fees and commissions?
There are no hidden or additional fees and commissions. Commissions are taken by payment systems only. All commissions from our part are paid by us.
What's the minimum withdrawal amount?
The minimum withdrawal amount is only $1 and the maximum amount is not limited.
Can I fund in one electronic currency and withdraw in other?
You can withdraw profit only in the way you have funded it. If you funded in several ways, then in Personal Account you'll see what amounts in which system are available.
Does faktormoney.com provide information about my income or transactions to third parties?
We act in accordance with policy of complete confidentiality. No information about you, including personal data, information on operations and revenue to anyone except you are available.
Do you have an affiliate program?
Yes, of course. There's 3-level affiliate program in faktormoney.com. You can gain stable and steady extra income by inviting other people in faktormoney.com
How to become an affiliate?
If you want to earn affiliate rewards as a regular participant, then you just need to create an account in faktormoney.com, copy your affiliate link from the Personal Area and share it with friends and acquaintances.
Do I need to make a deposit to participate in affiliate program?
Deposit isn't required to participate in faktormoney.com affiliate program as a regular participant.
When will referral commission be added to my account balance?
It will be added to your Account balance immediately after your referral make a deposit.
Can I change the person who invited me in my Personal Account?
Send a request to Support via your registered email.
Is it necessary to invite new members?
Inviting other members isn't mandatory. You can attract referrals and generate more revenue or receive income only from your own funds.
After which time I'll get profit for invited participants?
Affiliates receive profit every day. Therefore, the commission is accrued to you every day sharing profits of participants attracted by you.
What is the Representative program?
We develop a strategy to make our service popular in all countries of the world. To achieve this goal we implement a representative program where participants can earn by attracting new clients. The participants earn from the deposits made by the clients attracted by them.
Who can participate in our Representative program?
To become a representative you need to have a minimum deposit amount of $1000 in your account. Also, you need to complete an application form for participation in the Representative program and if you meet all our requirements (regular phone and email support) you will become our representative.
What are the advantages of representatives?
For Representatives: 10% of the profits of your 1st level partners 8% of the profits of your 2nd level partners 4% of the profits of your 3rd level partners
What responsibilities do the representatives have?
There is a number of responsibilities carried out by the representatives. Those responsibilities are optional, though it is desirable that they are all performed in sync: The attraction of clients in your region; Consulting the clients by phone, e-mail, messenger and other means of communication; The creation of websites or blogs about us in your native tongue; The promotion in social networks.
Do I need to show any identity documents to deal with faktormoney.com?
Your participation in faktormoney.com is completely confidential. You don't need to submit any documents.
How reliable is faktormoney.com in terms of security and keeping personal data and money?
faktormoney.com pays great attention to security and privacy. Information on the website is protected by Comodo SSL Certificate. faktormoney.com doesn't divulge any personal data of customers to third parties. Your participation is strictly confidential.
Are you protected from DDOS attacks?
Yes, we are using the most powerful DDoS protection in the industry with 100% up-time guarantee. Our worldwide web servers are protected by Genius Guard, the world's largest and most trusted DDoS protection and mitigation provider.
How can I increase the security of my faktormoney.com account?
To increase security, follow these simple guidelines: - Don't share your login, password and other personal data with third parties - Use strong passwords (letters, digits, special characters) - Don't click on links found in emails from dubious recipients - Use antivirus programs
I forgot/lost password for my account. What can I do?
I forgot the username of my faktormoney.com account. What can I do?
Send a request to Support. Please, specify your email that would be used to send you login.
I've changed an account number in the payment system. How can I change it in faktormoney.com ?
Send a request to Support via your registered email. Please, specify your username and a new account in the payment system.
I've become a victim of fraud. What can I do now?
If you have found that your account has been hacked, immediately report about that to faktormoney.com support. Please, change the password of your email and faktormoney.com account as soon as possible. Check your computer with anti-virus.
About our company
We are opening the possibility of new investors to become part of our great company, and already start to benefit from our joint success. Read more